Description
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Return Policy
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Brand: Fanimation
The BTT9 is Fanimation's fanSync companion remote control: a Bluetooth hand-held transmitter only (the receiver is sold separately) for fans with a single downlight. Buttons give high, medium and low fan speeds and off, plus a light button: press and release to switch the light on or off, press and hold to dim or brighten it. A wall mount for the remote is included, and it runs on a CR2430 3V battery. The BTT9 has no reverse button - the fans that came with it reverse with a switch on the fan.
Fits: a fanSync Bluetooth fan-and-downlight receiver, such as the BTR9 (also sold with a remote as the BTCR9 kit). Fanimation included the BTT9, with a fanSync receiver in the fan, on the earlier Xeno (FP6728), Celano v2 (FP8062) and Spitfire (MA6721) - current production of all three ships with the TR500 remote instead. Fanimation's spec sheets also list the BTT9 as an option for the Zonix (FP4650, with the BTR9 receiver), Enigma (FP2120) and Beckwith (FP7964). Fanimation's 2016 catalog shows it included with the myFanimation A1 and C1 motors; later A1/C1 spec sheets name the BTT9R (with reverse) instead.
Uplight and downlight? Use the BTT9U transmitter with the BTR9U receiver, or the BTCR9U kit.
Pairing, per the owner's manuals: set the code with the dip switches under the battery cover, restore power to the fan and, within 30 seconds, press and hold the fan off button for about 1 to 3 seconds - the fan turns off, then on to medium speed to confirm. Each fanSync receiver pairs with up to five transmitters (each with a different dip switch code), and phone pairing through the fanSync app is unlimited. A transmitter can pair to more than one receiver, so Fanimation suggests putting fans more than seven feet apart on separate power switches. You don't need to re-pair after changing the battery. Don't run the fan from a variable (rheostat) wall control or dimmer, and don't store or mount the remote outdoors.
Availability: this model has been discontinued by Fanimation. Order while stock lasts, and check the part number against your fan's owner's manual first.
For fit or installation questions, see your fan's owner's manual or contact Fanimation Customer Care at 888-567-2055 or techsupport@fanimation.com.
Your satisfaction is one of our top goals here at Lighting & Bulbs Unlimited. We want you to shop confidently and know that we’ll help within reason to keep your purchase and shopping experience with us a smooth one. So let's be transparent about the return policy:
Eligible Returns
We accept returns when each of the following is checked:
- within 30 days of purchase with receipt,
- un-installed,
- not an item on our exclusions list, and
- in a re-sellable condition with all of its original packaging, documents, packaging fillers, and product parts.
We do not offer free return shipping at this time. Returns are subject to manufacturer restock fees (25% if refunded to your original payment method, or 10% if you exchange or opt in for showroom/website credit instead).
Exclusion List
The following items are final sale, and are therefore excluded from returns, exchanges, or alterations of any kind after sale:
- Display fixtures
• Clearance fixtures
• Custom-fixtures and/or those that are made-to-order
• Fixtures that have been installed or have had their wires cut, clipped or modified/used in anyway
• Services, and/or Labor charges
• Items missing their original packaging, handbooks, and other materials
• Replacement glass, parts, or shades
• Items not purchased from Lighting & Bulbs Unlimited
• Shipping/handling charges
• Gift cards/gift certificates and/or coupons used in the initial transaction
Services/Labor
Due to the nature of labor, services are not eligible for returns, exchanges, or post-sale alternations of any kind. If you experience an issue with a service, have a question or concern regarding it, please reach out and let us know. Lighting consultations that are eligible to use the consultation fee towards a purchase are only eligible to be used on product-purchases; not on any services or labor charges.
Restock Fees
Due to the logistics that manufacturers have set up, they charge 25% to restock their items to the warehouses. Therefore, orders are also subject to a restock fee of 25%. Item(s) being returned will be the total amount less any restock and original shipping charges, if any.
Store Credit, or Exchanges
To help with restock fees, we offer a 10% restock (as opposed to the 25%) if you choose to exchange your product or receive your refund through store credit. In the event that your refund is processed to provide you with store credit, please treat this store credit like cash as we are unable to replace store credit if lost or stolen.
Return Process
Ready to get your return started?
- Contact us immediately to avoid time delays that could affect your return or exchange eligibility. The sooner you reach out, the better the chances are that we’re able to help. If approved for an eligible return or exchange, we will inform you of the next steps.
- Include your order number on the shipment label or inside the box. Please do not write on any product packaging itself.
- Properly seal your box(es) and return them to the showroom. If you’re shipping your returns, please apply the shipping label in place of where the original label was, and ship them to the address below:
Lighting & Bulbs Unlimited
Attn: Returns
4335 Monroe Road
Charlotte, NC 28205
To help maintain your item’s new condition, please do not place your label anywhere other than where the original label was.
4. Returns are inspected upon arrival. Return credits or refunds to your original payment method are authorized after the item(s) have been returned and inspected by our receiving team, and usually take 1-5 business days to post to your account, depending on your bank/credit card company. If you have not received anything within 14-days of the date of delivery to our warehouse, please contact us so that we can look into it.
If your order has arrived in a damaged condition or doesn’t work properly immediately upon installation, please refer to the “Damaged & Defective Goods Policy”.
To read our full return policy, please visit it here.
We offer installation on everything we sell and more. From installing switch legs, junction boxes, dimmers, and more. When the fixtures, ceiling fans, under-cabinet lighting, or other products are purchased directly from us, the installation cost is lower.
Fan Controls Compatibility Table
Compatible AC fans may also support select optional controls such as WC2WH 3-Speed Fan & Light Wall Control with Rocker Switch and Dimming for Most Fanimation AC Ceiling Fans, WR501WH 3-Speed Fan and Light Wall Remote Control with Canopy Receiver for Most Fanimation AC Ceiling Fans, CR530 Hand-Held Remote and Receiver for AC Ceiling Fans, and fanSync BTCR9 Bluetooth Receiver and Handheld Remote for Most 3-Speed Fanimation AC Ceiling Fans with Lights where specified on the fan’s product page or specification sheet.
Color temperature: per Fanimation’s 2026 catalog, the TR305 and TR800 control platforms offer 3-CCT Select (3,000K/4,000K/5,000K), while the TR360 and TR530 platforms offer 5-CCT Select (2,700K/3,000K/3,500K/4,000K/5,000K). Fanimation’s official TR305S and TR500S compatibility charts are reproduced on those remotes’ product pages.