Step 1: Bring in your Lamp & Get a Claim Ticket We have an Obligation-free Quoting Process.
We'll get some information from you and get your repair down to our technician for quoting; he quotes items every morning and should quote your repair within 2 business days unless custom or specialized items are needed.
Once our technician has a chance to quote the repair, you'll get the quote emailed with a payment link.
Step 2: Receive & Pay the Quote Quotes are sent via email from firstname.lastname@example.org (if you have a gmail, please check your promotions folder).
Review the emailed quote and click the red, "Complete your Purchase" button when you're ready to get the repair going.
Once paid, parts are pulled or ordered if any aren't already in stock, and the item(s) are removed to our repair queue.If you prefer to pay by phone, give us a call at 704.602.0150. If you decline your quote, simply let us know or come pick up your repair.
Step 3: Pick Up when ReadyOnce your lamp or fixture is complete, we’ll send you an email that your item(s) are ready for pick-up!
Average turnaround varies based on parts availability and amount of work involved. If you have any deadlines, we're happy to work with you on whether or not we could complete the work, properly, by then. We do not compromise on quality or repair standards.
We are experiencing longer than usual delays in getting parts in, and have stocked up and used alternate brands that still fit our quality standards where possible to help with this.
⭐ Your Quote will come from: email@example.com
⚙️ Parts for repairs are ordered every Thursday.
Pricing Lamp repairs start at $35 plus parts/sales tax.
Rewires start at $65 plus parts/sales tax.
UL Certified services start at $250, plus the cost of UL approved parts, replacement labor, and testing.
Turnaround TimesOur average is 1 - 4 weeks, but this is not for every repair. We post an announcement bar at the top of this page if any delays on quotes/repairs come up.
If you have a strict deadline and would like to pay to expedite your parts and repair, please call us so we can help get this going for you. We appreciate your understanding!