In-Home Consult & Survey
We come to you! We’ll show you the different color temperatures available. We’ll talk about brightness levels and your preferences for each of your meaningful spaces at an in-home visit. Then, we’ll survey every bulb in your home, including the dimmers and lighting controls.
Getting a Quote
We’ll take all of the information we’ve gathered at the survey and provide you with a quote for the bulbs, installation, and dimmers or fixtures that might need updating if any. You’ll get the overall price for the entire job, with everything included. No hidden or “not yet included” fees here.
Do you feel you find yourself wanting more light? Do any lights flicker or fail to dim properly? Are the light bulbs in your home different colors or do they perhaps shine at various brightnesses?
Good lighting makes everything else look better. It is true with photography and it is most definitely true when it comes to the decor in your own home. The coloring of your furniture, the brush strokes on your prized art piece, and even the size and cleanliness appearance of your home in general.
let us come to you.
We'll show you the different color temperatures available, talk about brightness levels and even your preferences for each meaningful space in your home. We aim to make the process as simple as possible for you, which is why we ask for your preferences and take that information to locate the required bulbs for each of the fixtures in your own.
We'll survey each bulb in your home, including the dimmers and lighting controls if you have any. With the information we've gathered, we'll create a quote that includes everything; bulbs, installation, and any dimmers or fixtures that need to be replaced, if any. You'll get the overall price for the entire job; no hidden or "not yet included" fees here!
Once paid, we'll start to gather all of your purchases and come back out to install once everything has arrived. We'll schedule your install when it is convenient for you and will do our best to get it done in a single visit.
just a few Notes
With LEDs, we are able to upgrade about 95% everything out there. The few exclusions usually occur when we run into fixtures that are old, defective, or do not yet have their LED counterpart created yet. When these cases arise, we use upgraded non-LEDs that will still work alongside your other light bulbs, and do our best to find alternate solutions that will work best in your home's situation.
If any fixtures are not functioning, then new bulbs will still not function in them. If this happens to occur, we will include a replacement fixture and installation for those specific fixtures. If the same version is not available, again, we'll discuss this with you.
Our goal is to be transparent and honest when it comes to these "what-ifs." So if you have any questions or concerns at all, we encourage you to never hesitate reaching out to us. We're here to help.
let's make your Appointment
We schedule our appointment in arrival windows and call to provide our estimated time of arrival once we're on the way. Our morning arrival window is between 9am-12pm and our afternoon arrival window is 1pm-4pm; therefore, you'll see the option to schedule for either a 9am or 1pm appointment in our calendar. If no appointments are available on a certain day, no times will appear; please click to an alternate date to schedule.
You can also schedule by calling just at 704.602.0150 or emailing us at hello@LBUonline.com.
1 Year Labor Warranty
Effective Start Date
Valid on all purchases made on or after January 1, 2021.
Eligibility & Cost
This Labor Warranty is free as long as all of the products (fixtures, LED bulbs, dimmers) and its installation was initially purchased and completed with Lighting & Bulbs Unlimited. If a customer chooses to keep their current dimmer, no warranty will be included as not all dimmers and LED bulbs are universal or compatible with one another.
Term
Our warranty is valid for one full calendar year from the completion date of installation (for example, if your install was on January 2, 2020, we’ll cover it until January 2, 2021. For purchases made on February 29 (leap year), the expiration will be on March 1 the following year.) If and when any claims are made, please note that the one-year period does not restart when a warranty replacement is installed.
What is Covered
For the first year after our initial installation, Lighting & Bulbs Unlimited will cover Lighting & Bulbs Unlimited’s current labor charges that go into replacing fixtures and LED bulbs under warranty, due to defective issues. In short, we will handle the warranty replacement for you, then come out to uninstall/reinstall your fixture/LED bulbs. Please note that the LED bulbs are only covered under our labor warranty if they were purchased from Lighting & Bulbs Unlimited and we installed them into the fixture at the original installation appointment.
Please keep in mind that this is not a reimbursement program, all claims must be made by calling Lighting & Bulbs Unlimited first.
Manufacturer Warranty Assistance
We only assist with fixture or bulb warranty claims when the fixture or bulbs were purchased originally from Lighting & Bulbs Unlimited. If you didn't purchase your fixture or bulbs with us, you'll need to reach out to the company that you purchased your fixture or bulbs from for warranty assistance.
Exclusions
This warranty does not cover the following: (1) labor charges for changing the location of a fixture, exchanging or returning fixtures that we have installed, (2) labor charges for any fixtures that we did not install, even if the LED bulbs were purchased from us, (3) labor charges for replacing LED bulbs that were not installed by us, even if the fixture was purchased from us, (4) Installations on Display/Clearance Fixtures, (5) Diagnostic visits, (6) replacement parts or glass, (7) third-party labor charges that went into un-intsall/reinstalling a defective item(s), (8) non-defective related claims with labor, or (9) outside-of-warranty claims. We are still able to help, but current installation costs will apply.
Void
This warranty is void if any third-parties alter, work on, or replace fixtures, bulbs, or parts of fixtures, dimmers, or bulbs originally covered within the warranty.
Free Installation Promotions
This warranty is also valid on our free installations promotions, since we are handling that initial install, as long as all of the light bulbs (LEDs only) are purchased with the fixture at that time. Integrated LED fixtures are also included.
Exclusions
The Minka Aire Wave, Light Wave, and Wave II ceiling fan collections/families are excluded from our one year labor warranty due to multiple defective back-to-back purchases and replacements that hum, grind, and make far more noise than any normal amount.
Other
This warranty has no cash value at the maturity of its term, regardless of use. This warranty does not pro- vide refunds, store credit, or reimbursements for any third-party labor charges.
If any changes were made to the order during the time of installation, please note that unpaid balances of any kind will void this warranty and will affect the manufacturer warranty on the items themselves.
If you’re unsure whether or not your situation is covered without additional charges, please don’t hesitate to reach out and ask.
Subject to change without notice.
Revised 05.9.2023 to add that the Minka Aire's Wave, Light Wave, and Wave II ceiling fan collections/families are excluded from our one-year labor warranty.
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