Your satisfaction is one of our top goals here at Lighting & Bulbs Unlimited. We want you to shop confidently and know that we’ll help within reason to keep your purchase and shopping experience with us a smooth one.
General Promotion Policy
Unless otherwise specifically stated, the following applies to all promotions, coupon codes, deals/discounts, pro programs and other perks. Our policies are subject to change without notice.
Some coupons require minimum purchases amounts, the purchase of certain items, and/or other eligible thresholds that need to be reached in order for the discounts to be applied. Please see your coupon’s fine print for more details.
Discounts are never valid on or towards the following items:
- Sales tax
• Shipping/Handling charges
• Services and/or Labor charges
• Replacement parts or glass
• Clearance items or display fixtures
• Gift cards or gift certificates
• Light bulbs (Light bulbs have a maximum discount of 10% when a case is purchased; please note that this refers to a case of bulbs, not bulbs that are sold in packs)
• Previous purchases
We allow one coupon per transaction. Discounts cannot be stacked within a single transaction.
Due to the way our logistics is set up with our manufacturers, we cannot honor current discounts on previous purchases or backorders. We do not offer any rainchecks.
Limit one per transaction; cannot be combined with any other offers. Coupons are one use per customer while promotional deals are unlimited uses per customer unless otherwise stated.
Adjustments / Rain Checks
Due to the way our logistics are set up with manufacturers, we cannot honor previous sales on current or future purchases. If you place an order using a coupon, sale promotion and/or discount and make a return or exchange, we are not able to honor those discounts on any replacement or adjustments orders. The exception being if we cannot fulfill the order as originally placed.
Clearance / Display Items
Clearance items are priced as marked and sold in an as-is condition at final sale. Not valid for returns, exchanges, refunds, store credit, or post-sale alterations of any kind. Clearance/Display Items do not come with any manufacturer warranties, nor any LBU warranties. We do not offer our 1-year Labor Warranty on installations of clearance or display fixtures.
Sales tax is not included in any of our prices. Customer is always responsible for the current sales tax rate.
Coupons, sales/promotions, and/or discounts of any kind never have any cash value ($0.00) and cannot be redeemed for cash.
Our general store policies such as Terms & Conditions, Return & Refunds/Exchanges, Shipping and Privacy policies still apply.
We want you to shop confidently with us and know that you’re getting the best price with much better service when you shop with us.
Our Shipped Price Matching Policy
We offer price matching, upon request, if you originally purchased a qualifying item from us at Lighting & Bulbs Unlimited and find the exact same item for less at LBUonline.com or from select online competitors, within fourteen (14) days from your original purchase date.
Price matching is limited to one price match per item and excludes any loyalty points, rewards, gift cards, store credit or other non-publicly accessible discounts. Price matching must include shipping.
We require links to online retailers (printouts and screenshots are not valid forms). For any printed forms of advertising, please bring the entire print ad for verification purposes. For other showrooms, we require formal written quotes via an actual quote or an email pulled up in full; a price written on a piece of paper will not suffice.
Please keep in mind that we offer a shipped priced matching policy, meaning that take the entire purchase of the item into consideration, shipping included, tax excluded. For example, if you purchased an item from us for $150 and free shipping while a competitor has the same item for $140, but the shipping is $15, then your total purchase from that competitor is $155. Since the purchase price is higher than the price we sold at, we would not price match any transactions where you would owe in on the match. Tax is never included in our pricing.
We do not match with Facebook Marketplace, eBay, Craigslist, or any other third-party sellers. Due to the nature of the products that we sell, we do not price match for items in different conditions, nor do we price match with “similar” or “like” items, nor alternate colors of the items. Items must have the exact same product number and condition to qualify.
Sales tax is applicable and will be added to any sale price matches.
Our policies are subject to change without notice.
Last updated: May 20, 2021.