Promotions Policy

Your satisfaction is one of our top goals here at Lighting & Bulbs Unlimited. We want you to shop confidently and know that we’ll help within reason to keep your purchase and shopping experience with us a smooth one.

General Promotion Policy

Unless otherwise specifically stated, the following applies to all promotions, coupon codes, deals/discounts, pro programs and other perks. Our policies are subject to change without notice.

Eligibility

Some coupons require minimum purchases amounts, the purchase of certain items, and/or other eligible thresholds that need to be reached in order for the discounts to be applied. Please see your coupon’s fine print for more details.

Exclusions

Discounts are never valid on or towards the following items:

  • Sales tax
    • Shipping/Handling charges
    • Services and/or Labor charges
    • Replacement parts or glass
    • Clearance items or display fixtures
    • Gift cards or gift certificates
    • Light bulbs (Light bulbs have a maximum discount of 10% when a case is purchased; please note that this refers to a case of bulbs, not bulbs that are sold in packs)
    • Previous purchases

Stacking

We allow one coupon per transaction. Discounts cannot be stacked within a single transaction.

Previous Purchases

Due to the way our logistics is set up with our manufacturers, we cannot honor current discounts on previous purchases or backorders. We do not offer any rainchecks.

Limitations

Limit one per transaction; cannot be combined with any other offers. Coupons are one use per customer while promotional deals are unlimited uses per customer unless otherwise stated.

Adjustments / Rain Checks

Due to the way our logistics are set up with manufacturers, we cannot honor previous sales on current or future purchases. If you place an order using a coupon, sale promotion and/or discount and make a return or exchange, we are not able to honor those discounts on any replacement or adjustments orders. The exception being if we cannot fulfill the order as originally placed.

Clearance / Display Items

Clearance items are priced as marked and sold in an as-is condition at final sale. Not valid for returns, exchanges, refunds, store credit, or post-sale alterations of any kind. Clearance/Display Items do not come with any manufacturer warranties, nor any LBU warranties. We do not offer our 1-year Labor Warranty on installations of clearance or display fixtures.

Promotions

If any items are purchased as part of a promotion, then the promotional value will be taken into account for the refund. Free, or complimentary, items have no return cash or store credit value.

Sales Tax

Sales tax is not included in any of our prices. Customer is always responsible for the current sales tax rate.

Cash Value

Coupons, sales/promotions, and/or discounts of any kind never have any cash value ($0.00) and cannot be redeemed for cash.

Other

Our general store policies such as Terms & Conditions, Return & Refunds/Exchanges, Shipping and Privacy policies still apply.

 


 

Price Matching

We want you to shop confidently with us and know that you’re getting the best price with much better service when you shop with us.

Our Shipped Price Matching Policy

We offer price matching, upon request, if you originally purchased a qualifying item from us at Lighting & Bulbs Unlimited and find the exact same item for less at LBUonline.com or from select online competitors, within fourteen (14) days from your original purchase date.

Price matching is limited to one price match per item and excludes any loyalty points, rewards, gift cards, store credit or other non-publicly accessible discounts. Price matching must include shipping.

We require links to online retailers (printouts and screenshots are not valid forms). For any printed forms of advertising, please bring the entire print ad for verification purposes. For other showrooms, we require formal written quotes via an actual quote or an email pulled up in full; a price written on a piece of paper will not suffice.

Please keep in mind that we offer a shipped priced matching policy, meaning that take the entire purchase of the item into consideration, shipping included, tax excluded. For example, if you purchased an item from us for $150 and free shipping while a competitor has the same item for $140, but the shipping is $15, then your total purchase from that competitor is $155. Since the purchase price is higher than the price we sold at, we would not price match any transactions where you would owe in on the match. Tax is never included in our pricing.

We do not match with Facebook Marketplace, eBay, Craigslist, or any other third-party sellers. Due to the nature of the products that we sell, we do not price match for items in different conditions, nor do we price match with “similar” or “like” items, nor alternate colors of the items. Items must have the exact same product number and condition to qualify.

Sales tax is applicable and will be added to any sale price matches. 

Our policies are subject to change without notice.

 

Last updated: May 20, 2021.

 



Added November 18, 2021 in preparation for the holiday sale: Here’s everything you need to know about our Black Friday Sale specifically:

SALE PERIOD

NOVEMBER 22 - 27, 2021

Online: Monday, Nov. 22 12:01a - Saturday, Nov. 27, 11:59p

Showroom: Monday-Wednesday, Friday 8a-6p & Saturday 10a - 5p. We are closed on Thanksgiving and on Sundays. Eligible for new orders placed during this sale period. Eastern Time.

GENERAL

All deals are redeemable online and in our showroom; some deals require coupons while other discounts are priced as marked. Return policy and showroom policies will still apply. To use the coupon codes online: Enter them at checkout before officially placing your order. If you don’t see an opening for a coupon code (usually on mobile devices), click Show Order Summary and the coupon slot will appear. To redeem in the showroom, notify your sales associate of the sale or promotion you’re interested in redeeming. LBUonline.com (i.e. lightingandbulbsunlimited.com).

BLACKFRIDAY (code)

Buy One Fixture, Get One Fixture 50% off. For this coupon code to work, your cart must consist of two promotional eligible items and the code must be entered before completing your transaction. Must be of equal or lesser value. Cannot be combined with any other offers, such as sales, clearance mark downs, or final sale items.

BOGO (code)

Buy One Annimus Lamp, Get One Annimus Lamp Free. For this coupon code to work, your cart must consist of at least two promotional eligible items and the code must be entered before completing your transaction. Must be of equal or lesser value. Cannot be combined with any other offers, such as sales, clearance mark downs, or final sale items.

BOGOLAMP (code)

Buy One Warehouse Sale Satco Lamp, Get One Warehouse Sale Satco Lamp Free. For this coupon code to work, your cart must consist of at least two warehouse sale Satco-branded lamps and the code must be entered before completing your transaction. Must be of equal or lesser value. Cannot be combined with any other offers, such as sales, clearance mark downs, or final sale items. There are no discounts when only purchasing one lamp.

SHOWROOM CLEARANCE & DISPLAYS

All clearance items are sold in their as-is condition, are final sale, and do not come with any showroom or manufacturer warranties. Cannot be combined with any other offers. Prices are as marked.

WAREHOUSE SALE

Warehouse sale items are final sale. Prices are as marked.

EXCLUSIONS

You can only use one coupon per transaction (i.e. no stacking).Your coupon will not work if the items in your cart are:

• Items on sale (i.e. not full price)

• Clearance or display items

• Warehouse sale or items marked as final sale

• Light Bulbs

• Specialty items (i.e. replacement parts, glass, remotes,
   accessories, dimmers, shades, etc.)

• Services, Labor, or Installations

• Lighting Design or Consultations

• Gift cards

OTHER

There are no codes necessary for redemption if products on our website or in our showroom are priced as marked. Please note that these sale prices cannot be combined with any other offers. Coupons will only work on eligible items and/or shopping carts within the sale time frame. Limit one coupon per transaction. If the codes doesn’t work, it’s most likely because of the cart, but if you have questions please let us know! We cannot honor sale promotions or coupons before the sale has started or after the sale has ended. We thank you for understanding this policy.

Subject to change without notice.

To read our general promotions policy, please visit:
https://lightingandbulbsunlimited.com/pages/promotions-policy

Here’s everything you need to know:

BOGO 50% OFF RETURN

If both items are returned, regular return and restock policies apply. If only one of the two items are returned, the refund amounts are adjusted to account for the buy-one-get-one discount agreement being forfeited.

 

EXAMPLE 1

Item A $1,000 & Item B $500 (promo allows for Item B to sell at $250)

If Item A is Returned ($1,000)

If Item B is Returned with Item A, our regular return policy applies.

If Item A is returned without the discounted Item B, then the discount from Item B is deducted from the refund, less any restock if applicable. The discount from Item B was $500.

Eligible Refund Amounts for Item A are as follows:

Stock Item: $750

25% restock: $562.50

10% restock: $675.00

If Item B is Returned ($250)

Entire amount, less any restock if applicable, is refunded.

Eligible Refund Amounts for Item B are as follows:

Stock Item: $250

25% restock: $187.50

10% restock: $225.00

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BOGO ANNIMUS LAMPS FREE RETURN

If both items are returned, regular return and restock policies apply. If only one of the two items are returned, the refund amounts are adjusted to account for the buy-one-get-one discount agreement being forfeited.

EXAMPLE 2

Item A $1,000 & Item B $500 (promo allows for Item B to sell at $0)

If Item A is Returned ($1,000)

If Item B is Returned with Item A, our regular return policy applies.

If Item A is returned without the free Item B, then the discount from Item B is deducted from the refund, less any restock if applicable. The discount from Item B was $500.

Eligible Refund Amounts for Item A are as follows:

Stock Item: $500

25% restock: $375

10% restock: $450

If Item B is Returned ($0)

Since Item B was a complimentary, if it is returned there is no refund.

Eligible Refund Amounts for Item B are as follows:

Stock Item: $0

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BOGO FREE SATCO LAMPS RETURN

FINAL SALE

The Satco Lamps are apart of our Warehouse Sale and are therefore not eligible for return at all.