Sometimes we change our mind -- it happens.

Exchange or Return Request

To review our return policy, click here.

To get your exchange or return started, fill out the form below. You can also call us at 704.602.0150 during our regular showroom hours (Monday - Friday 8a - 6p, Saturday 10a - 5p, Sunday Closed).



Return request is being made within 30 days of the item's original delivery or pickup date
Item was never installed nor had any wires cut
Item is in a resell-able condition with proper packaging and all original materials and manuals
Item is not part of the exclusions list (replacement glass; clearance displays; final sale items; etc)
Money goes back on my card/original form of payment (Original amount less 25% restock and shipping if any)
Showroom Credit (Original amount less 10% restock and shipping if any)